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​Policies & Disclaimer

Booking and Cancellation Policy

In order to schedule a service and secure your appointment time, full payment will be required at the time of booking.  Please do your best to notify me at least 48 hours in advance if you are unable to make your session, or need to re-schedule. I understand that things come up and changes have to be made last minute, however you forfeit your payment and ability to reschedule if less than 24 hours notice is given prior to the start of your appointment.   Understand that space was reserved for you and by not attending your appointment you are taking that space from another.  All prices listed are in Canadian dollars. (CAD)

Late and No Show Policy

Please be on time for your reading.  If you are late to your reading (including technical set up for phone / Zoom readings) the ability to add extra time will be at Kelly's sole discretion, based on her schedule and prior commitments. Refunds will not be provided to compensate you for time lost, if you are late.  By scheduling a service with Kelly and not attending your session, you are considered a "No Show", and therefore you forfeit your payment.


By agreeing to receive or attend any spiritual reading, workshop or by receiving support of any kind (the “Services”) from Kelly Ferguson, it is understood that the services provided are for entertainment purposes only. The Services provided, whether given in a message, reading or workshop, do not constitute legal, psychological, medical, business, or financial advice are not intended to be a substitute for professional care and/or advice. Kelly does not claim to diagnose, prescribe treatment for, or cure any health conditions. The Services are subject to the recipient’s interpretation. Choices, and/or actions based on the Services or the content thereof are the sole responsibility of the recipient. Kelly will not offer any Services to any person who is under 19 years of age without having received written consent from such person’s parent or legal guardian. Kelly makes no guarantees, express or implied, with respect to the accuracy, relevancy, or quality of the Services provided. Kelly does not assume and the undersigned hereby releases and discharges Kelly from any and all liability to any person or entity for any loss or damage (including, without limitation, physical, mental, financial, special, indirect, incidental, or consequential) caused in relation to any information and/or any suggestion, or advice provided, readings, products, or Services whether resulting from negligence, accident, or any other cause whatsoever. By accepting recordings of your session, you agree not to modify, copy, distribute, transmit, publish, transfer, create, derivative work from, sell or re-sell any content or information without the expressed written permission of Kelly Ferguson. During events or workshops with Kelly Ferguson you may be filmed, photographed or recorded and may appear in any media format or promotion and/or publicity.